mCRM · field-service CRM

Delete your mCRM account or data

You can ask us to close your account, remove a connected service, or delete data that is not required for an active service, security record, payment/dispute record, or legal obligation. We do not perform irreversible deletion from an unauthenticated public page.

Before requesting deletion

Send a verified request

Email [email protected] from the address associated with your mCRM account. Use the subject mCRM account or data deletion request and state whether you want:

  1. a connected provider removed,
  2. your individual user account closed, or
  3. the entire company account closed.

Include the company name, but do not send passwords, card numbers, identity documents, API keys or access tokens by email. We will reply with the minimum additional verification needed before acting.

What happens next

We verify the requester and their authority, identify the affected data, explain any retention required for security, tax, payment, dispute or legal reasons, and confirm the scope before irreversible action. Data approved for deletion is removed or irreversibly anonymized from active systems; legally retained records are restricted and deleted when their retention period ends. We send a completion or exception notice to the verified requester.

Provider callbacks

Meta users may also initiate provider-data deletion through Meta. mCRM validates Meta's signed request, removes the matching Meta connection, and returns a confirmation URL. This does not allow one user or company to delete another company's records.

Last updated August 2026 · Privacy · Terms · Delete account/data · [email protected]