mCRM · field-service CRM

mCRM

mCRM is a customer-relationship-management (CRM) application for home-services businesses (chimney, dryer-vent, HVAC and similar trades). The purpose of mCRM is to help a business run its daily operation in one place: managing customers, scheduling appointments and work orders, creating estimates and invoices, handling phone calls and SMS, and sending customer email.

Sending email from your own Gmail

mCRM lets a business connect its own Google account so it can send customer email directly from its Gmail address, using the Gmail API. mCRM requests the gmail.send permission for this single purpose — sending email that the business composes to its own customers. mCRM does not read, delete, or manage the mailbox. You approve the connection yourself on the consent screen and can disconnect it at any time from the app's Connections screen.

How mCRM uses connections

mCRM asks only for the access a feature needs, each company's data is isolated, and access tokens are stored encrypted. mCRM's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

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Last updated July 2026 · Privacy · Terms · [email protected]